Privacy Policy

1. Introduction

This Privacy Policy explains how Manjunath Kalakappa Hosamani ("we", "us", "our") collects, uses, stores, protects, and shares information when you use the Namma CarBazaar mobile application ("App").

Namma CarBazaar is a car dealership application intended to help users browse vehicles, view vehicle details, save vehicles to a wishlist, submit enquiries, request test drives, sell or exchange vehicles, manage appointments, and access relevant post-purchase or dealership services.

2. Information We May Collect

2.1 Account and Contact Information

• Name
• Mobile phone number
• Email address
• Firebase Authentication account information and user identifier
• Profile information that you voluntarily provide

2.2 Vehicle and Request Information

Depending on the features you use, we may collect information you submit about vehicles and dealership requests, including:

• Vehicle make, model, variant, year, fuel type and transmission
• Registration-related information that you voluntarily provide
• Kilometres driven, ownership information and vehicle condition
• Vehicle photos or other media that you upload
• Sell-my-car and exchange request information
• Enquiry and test-drive request details
• Appointment and communication details

2.3 Purchase and After-Sales Information

If applicable to your interaction with the dealership, we may process information relating to vehicle purchases, deliveries, service requests, documents, reminders, and other after-sales activities.

2.4 Device and Technical Information

We may receive limited technical information required to operate, secure, and improve the App, such as:

• Device type and operating system information
• App version and basic technical identifiers
• Crash and diagnostic information
• Firebase Cloud Messaging (FCM) push-notification token, where notifications are enabled
• Analytics information, where analytics functionality is enabled

2.5 Location Information

If the App includes a location-based feature and you grant the required device permission, the App may access location information for that feature, such as displaying or supporting dealership/vehicle location functionality.

If the App does not request or use location permission, no device location is collected through that permission.

3. How We Use Information

We may use collected information to:

• Create and manage your account
• Authenticate users and maintain account security
• Display vehicle listings and relevant vehicle information
• Process wishlist and saved-vehicle functionality
• Respond to enquiries and dealership requests
• Schedule and manage test drives and appointments
• Process sell-my-car and exchange requests
• Manage vehicle purchases, deliveries and applicable after-sales services
• Send service, request, account, or other relevant notifications
• Maintain security, prevent misuse, and investigate technical problems
• Monitor crashes and improve application reliability
• Understand general application usage where analytics is enabled
• Comply with applicable legal and regulatory requirements

4. Firebase and Other Service Providers

The App may use Google Firebase services to provide authentication, cloud data storage, media storage, notifications, crash reporting, and analytics.

These services may process information according to their own terms and privacy practices. We configure and use these services only for the purposes relevant to the App's functionality.

5. Sharing of Information

We do not sell your personal information. We may share or provide access to information only where reasonably necessary to operate the App, provide dealership services, protect users and our systems, or comply with law.

Potential recipients may include:

• Authorized personnel of Namma CarBazaar / the dealership
• Technology and infrastructure providers used to operate the App
• Service providers acting on our instructions
• Government authorities or other parties where legally required

We do not permit unauthorized users to access customer-only information. Access controls and backend security rules are used where applicable.

6. Photos, Documents and Other Media

Some features may allow you to upload vehicle photos, documents, or other media. Such content is used for the feature or dealership process for which you provide it.

7. Notifications

If push notifications are enabled, the App may use Firebase Cloud Messaging to send relevant notifications, such as enquiry updates, test-drive updates, request status changes, appointment information, service reminders, or other dealership-related updates.

You can control notification permissions through your device settings, subject to the operating system's controls.

8. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

Security measures may include authenticated access, backend authorization rules, restricted administrative access, secure network communication, and appropriate cloud security controls.

9. Data Retention

We retain information for as long as reasonably necessary to provide the requested services, maintain legitimate business records, resolve disputes, enforce agreements, maintain security, and comply with applicable legal obligations.

When information is no longer required for these purposes, it may be deleted, anonymized, or securely archived in accordance with applicable requirements.

10. Account and Data Deletion

You may request deletion of your Namma CarBazaar account and associated personal information by contacting us using the email address provided below.

We will process deletion requests in accordance with applicable law and our legitimate record-retention requirements. Some information may need to be retained where required by law, for fraud prevention, security, dispute resolution, or legitimate business recordkeeping.

11. Children's Privacy

Namma CarBazaar is intended for users who can legally use the services provided by the App. We do not knowingly request children to provide personal information for purposes that are not appropriate for their age.

If you believe a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

12. Third-Party Services and Links

The App may use third-party services or open external applications for functions such as maps, phone calls, messaging, payment-related services, analytics, or other integrations, where applicable.

Third-party services operate under their own terms and privacy policies. We recommend reviewing the privacy practices of any third-party service you choose to use.

13. Your Choices

• You may update applicable account information through supported App features.
• You may control notification permissions through your device settings.
• You may decline optional device permissions when the App provides that choice.
• You may request account/data deletion by contacting us.
• You may stop using the App at any time.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the App, services, legal requirements, or data practices.

The updated version will display a revised "Last Updated" date. Continued use of the App after an update means the updated policy will apply to future use, subject to applicable law.

16. Google Play Data Safety Consistency

The information in this Privacy Policy should remain consistent with the actual data collection, sharing, security, permissions, SDKs, and account functionality implemented in the published version of Namma CarBazaar.

Before publishing or updating the App, the developer should review the Google Play Console Data Safety form and update it to accurately reflect the App's current production behavior.